Customer Satisfaction Survey

Dear Customers,

Thank you for your trust in us. To better serve you, we are conducting a customer satisfaction survey. We kindly ask you to take 3 minutes of your valuable time to complete this questionnaire and share your precious opinions.

Your service representative is:
Which products do you use most frequently? (Multiple choices)
How satisfied are you with the overall quality of our products?
How satisfied are you with the overall timeliness of our deliveries?
Does your service representative always respond to you promptly?
Is your service representative professional in addressing your needs?
Does your service representative promptly share the logistics tracking number with you?
When you encounter problems, can the service representative help you resolve them effectively?
If you were to rate our overall service, what score would you give?
How likely are you to recommend us to peers/friends? (0 = Absolutely Unlikely, 10 = Absolutely Likely)